Sanford Regional Communications Center

Sanford Regional Communications Center is a Public Safety Answering Point (PSAP) for all 9-1-1 calls made in Acton, Alfred, Arundel, Kennebunk, Lebanon, Limerick, Newfield, North Berwick, Sanford, Springvale, Shapleigh and Waterboro, Maine. This center handles numerous seven-digit lines covering the Towns' Police, Fire and Rescue departments. In 2008 the center handled over 45,000 calls for service and over 10,000 emergency 9-1-1 calls.

During the summer of 2008, the Regional Communications Center took over the dispatching duties for the York County Sheriff's office and York County Emergency Management agency. They have also become the repository for all of the warrants in York County. The latest addition to Sanford Regional Communications has been the addition of dispatching for eight area fire departments, as well as dispatching for the North Berwick Police Department.

Sanford Regional Communications is staffed with highly trained individuals. They have many hours of training ranging from Emergency Medical Dispatch, data entry into the National Crime Information Center, operations of the Enhanced 9-1-1 system, and use of the Maine Telecommunications and Routing Operations system (METRO) for queries into the Maine Department of Motor vehicles, among other things. Sanford Regional Communication uses state-of-the-art technology that allows a caller's location to be displayed on a map at the time of the call, whether on a cell phone or standard residential phone.

Sanford Regional Communications is staffed with highly trained dispatchers and call takers 24 hours a day, seven days a week. The entire division was awarded the "Communications Officer of the Year" in 2007 for their efforts during the Patriot's Day storm, as well as when the Communications Center was evacuated after an oil spill near the Center requiring that the dispatchers work from a temporary, mobile facility for one week. As far as the public knew, it was business as usual.

Should you be interested in becoming a Public Safety Dispatcher, please refer to the following links regarding training information:

www.maine911.com and www.maine.gov/dps/ems

Should you have any questions, please contact the Communications Center Director, RJ Legere at 207.608.4184 or rjlegere@sanfordmaine.org.

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